Course Outline
Unit 1 - Troubleshooting Techniques
An introduction to troubleshooting methods, best practices, and tools.
Unit 2 - Troubleshooting Boot Issues
Working with advanced GRUB features; rescue and GRUB CDs; advanced ext2/ext3 filesystem repair; rescuing RAID and LVM volumes.
Unit 3 - Local Configuration
Tools to identify configuration problems.
Unit 4 - Hardware
Preempting hardware failures (looking for the signs); protecting
against hardware failures; redundant configurations; tools to help
identify hardware failures and intermittent problems.
Unit 5 - Applications
An overview of tools and techniques for troubleshooting applications. Some common application problems and how to solve them.
Unit 6 - Network
Manual configuration of network cards,
troubleshooting advanced setups (bonded interfaces, virtual
interfaces); connectivity issues; network diagnostic tools.
Unit 7 - Security
Working effectively with (and not against) security tools, including SELinux, SSL, and authentication.
Unit 8 - Red Hat Resources and Reporting Problems
Support
options; Knowledgebase; certified training; initiating support calls;
TAM support; developer support; bugzillas; support workflow; diagnostic
and information-gathering tools.
Note: Technical content subject to change without notice.
Significant changes in course content will generally be available in
posted outlines at least two months prior to being implemented in
scheduled courses, to allow enrolled students adequate time to review
topics and prerequisites and thus to prepare for the class. Reload this
page regularly to insure up-to-date information.
